Jump toProduct-related Questions Delivery Questions After-sales Questions
The spring count on a mattress is pro-rata from a 5ft Kingsize.
Small Single 2'6" x 6'3" / 75cm x 190cm
Single 3' x 6'3" / 90cm x 190cm
Small Double 4' x 6'3" / 120cm x 190cm
Double 4'6" x 6'3" / 135cm x 190cm
King 5' x 6'6" / 150cm x 200cm
Super King 6' x 6'6" / 180cm x 200cm
We can put a request in for the driver to call you prior to delivering but unfortunately, this is not a guaranteed service.
We offer free delivery on a Saturday or Sunday.
Our delivery drivers will only take items into your house and/or upstairs if a Premium Room of Choice Upgrade is purchased at checkout for £14.95. If this service is not purchased, we can only deliver to the first accessible ground floor door of the property.
Once proceeding to your basket there is a box for you to enter any delivery instructions. This is a request and does not form part of the contract with MattressNextDay.
The courier company will leave a calling card where possible. You will need to call the number on the card to rearrange a suitable date. Alternatively, you can call us and we can get in contact with the couriers to arrange this for you.
Yes, when proceeding from the basket, you can select a delivery date up to approximately three weeks in advance. If you need it to be further in advance please call us and you can select any date you require.
MattressNextDay offers a nationwide mattress disposal service. This can be found here.
You will need to have your order processed and paid for by 5pm to qualify for next day delivery. This is stock depending and we recommend calling us to confirm stock availability if next day delivery is essential.
Unfortunately, as we use a courier company we are unable to offer an assembly service for any bed frames.
Yes, all the bed frames we sell arrive flat packed and require assembly.
After Sales Related Questions:
We recommend rotating your mattress every two weeks for the first three months of use and then every month thereafter.
All returns carriage costs will be borne by you the sender unless deemed that the product was either damaged on arrival, faulty or incorrect. Goods must be unused, wrapped in their original packaging and still in a saleable condition. See our Terms & Condition for more information.
If the product you have purchased develops a fault and we cannot assess the damage from a photograph, then we may need to inspect the product. As the inspection is carried out with an independent company there is a charge of £30.00. If the product is less than 6 months old we will arrange an inspection and the customer would only be liable for the inspection charge if the product is found to be not faulty. If the product is more than 6 months old we would require the customer to pay a deposit of £30.00 and would arrange the inspection. If the product is found to be faulty, the inspection deposit would be refunded.
To make a claim under the guarantee or warranty, we will require details of the order number. Or a copy of the order confirmation e-mail. Without this, we cannot guarantee that we will be able to trace your order details, which would result in us not being able to verify your claim.