Coolflex® Lux Ortho Pocket Mattress

Disappointing experience with your coolflex lux mattress from mattress next dayi recently purchased a mattress from mattress next day and unfortunately, my experience has been far from satisfactory. The mattress I received arrived with noticeable stains, including a makeup stain and a blood spot. This raises serious concerns about the hygiene and integrity of the product I paid for.It is evident that the mattress I received was not in a new, unused condition, but rather seemed to be a returned item that was carelessly repackaged and sent out again. This lack of quality control is deeply disappointing and has left me questioning the reliability of mattress next day as a trustworthy supplier.The presence of these stains not only compromises the aesthetics of the mattress but also raises significant health and cleanliness concerns. A mattress is a product closely associated with personal well-being, and receiving one with visible stains is not only unprofessional but also poses a potential health risk.Furthermore, the customer service I received in addressing this issue has been less than satisfactory, emails have been completely ignored. It is disheartening to encounter such a lack of accountability and responsibility from a company that claims to prioritize customer satisfaction.In light of this experience, I cannot in good conscience recommend mattress next day to others. I had hoped for a positive and hassle-free purchase, but unfortunately, my encounter with this company has been marred by a lack of quality assurance and customer care.I strongly advise potential customers to exercise caution when considering mattress next day as their mattress supplier, as my experience indicates a concerning lack of attention to product quality and customer satisfaction.No doubt I will get the usual response and excuses, now that I have posted on trustpilot.

Disappointing experience with your coolflex lux mattress from mattress next dayi recently purchased a mattress from mattress next day and unfortunately, my experience has been far from satisfactory. The mattress I received arrived with noticeable stains, including a makeup stain and a blood spot. This raises serious concerns about the hygiene and integrity of the product I paid for.It is evident that the mattress I received was not in a new, unused condition, but rather seemed to be a returned item that was carelessly repackaged and sent out again. This lack of quality control is deeply disappointing and has left me questioning the reliability of mattress next day as a trustworthy supplier.The presence of these stains not only compromises the aesthetics of the mattress but also raises significant health and cleanliness concerns. A mattress is a product closely associated with personal well-being, and receiving one with visible stains is not only unprofessional but also poses a potential health risk.Furthermore, the customer service I received in addressing this issue has been less than satisfactory, emails have been completely ignored. It is disheartening to encounter such a lack of accountability and responsibility from a company that claims to prioritize customer satisfaction.In light of this experience, I cannot in good conscience recommend mattress next day to others. I had hoped for a positive and hassle-free purchase, but unfortunately, my encounter with this company has been marred by a lack of quality assurance and customer care.I strongly advise potential customers to exercise caution when considering mattress next day as their mattress supplier, as my experience indicates a concerning lack of attention to product quality and customer satisfaction.No doubt I will get the usual response and excuses, now that I have posted on trustpilot.