With over ten years of experience in IT and e-commerce, Jamie leads the IT department, working with like-minded experts to ensure a flawless, easy-to-navigate, and accessible experience for every customer looking to discover a better night's sleep.
As an IT buff, Jamie is an advocate for using technology to improve sleep and has a keen interest in innovative products such as cooling gels and bamboo fillings. He's also passionate about the sustainability efforts of MattressNextDay, initiating our partnership with Ecologi and implementing our Old Mattress Recycling scheme to reduce the number of mattresses in landfill.
Things you may not know about Jamie Latham:
Side sleeper and night owl
Prefers a softer, pillow top mattress
Always reads a book before bed
Jamie joined MattressNextDay right at the beginning of its online journey in 2007, just a few years after it moved from brick-and-mortar stores to becoming an online retailer. He's helped transition the father-and-son London bed shop into the digital age, guiding us to become one of the first independent retailers to offer mattresses online with free next-day delivery.
Over the past two decades, his role has evolved from IT Manager to IT Director, and he now serves as Chief Technology Officer and co-owner. Rising through the ranks has helped him understand the company inside and out, giving him experience with almost every aspect of MattressNextDay's growth over the years.
This experience has been fundamental to his knowledge of how customer behaviour has changed and what exactly people are looking for when shopping online. Jamie has now successfully scaled the business into one of the UK's largest online mattress specialists.
He leads a dedicated team of web developers and marketing professionals, using a highly data-driven approach to understand the customer journey. He believes that shopping for sleep products shouldn't make you lose sleep, so the website should be slick, mobile-optimised, and frictionless, removing the stress from what can otherwise be a complex process with too much choice.
Having witnessed how customers have changed in the way they buy online over the years, Jamie is an expert in helping you find the right sleep product for you, from a practical point of view. Not only this, but having first-hand experience in how beds and mattresses have developed, he's a keen advocate for modern, innovative technology and staying on top of new developments. For example, temperature-regulation is now a huge concern for modern sleepers, with cooling technology and breathability becoming an ever-increasing priority.
Now, Jamie is one of our most experienced Sleep Experts, understanding exactly how to help you find the right mattress, bed, or bedding item for a sleep perfectly tailored to your needs.